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Dr. W. Edwards Deming-
one man who changed the world |
Few are familiar with the history that led to the problems and decline of the American Automobile Industry and the success and growth of the Japanese Automobile Industry. It is a tale of correct decisions versus disastrous decisions. It is a tale about looking at the long term solutions and looking at the short term solutions. It is the tale of a single American, Dr W.Edwards Deming, and his convincing, creation, and implementation of a Quality Management System that is now a global standard of quality across many industries, and is currently named ISO 9001 by the International Standards Organization.
Step back into the 1950's. America controls the car industry and all is well and profitable in America. At the same time some Japanese imports, not cars, but knickknacks, dodads, widgets, and plastic based minutia entering the country were, to say the least, junk which broke as soon as you picked it up. The big laugh in America was that "made in Japan" meant poor quality junk.
